Purefemme Terms and Conditions

Effective Date: 22-March-2025

Welcome to Purefemme.co.uk. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services. If you do not agree with any part of these terms, please discontinue the use of our website.


1. General Terms

1.1 Eligibility
By using our website and making purchases, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

1.2 Account Creation
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account details and ensuring that all information provided is accurate and up-to-date.

1.3 Prohibited Activities
When using our website, you agree not to:

  • Use the site for any illegal or unauthorized purpose.

  • Disrupt or interfere with the website’s security or servers.

  • Post false or misleading information or engage in fraudulent activity.


2. Orders & Payment

2.1 Order Acceptance
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order for any reason, including but not limited to:

  • Errors in pricing or product descriptions.

  • Suspected fraudulent transactions.

2.2 Payment
We accept various payment methods, as listed on our checkout page. All payments must be made at the time of purchase. Payment information is securely processed through third-party providers, and we do not store your payment details.

2.3 Pricing & Taxes
Prices listed on our website are in GBP (£) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice.


3. Shipping & Delivery

3.1 Shipping Policy
We offer shipping to various locations. Shipping times and costs are displayed at checkout. Please note that delivery times may vary based on your location and external factors such as customs delays.

3.2 Risk of Loss
Once your order is shipped, the risk of loss or damage passes to you. If your order does not arrive or arrives damaged, please contact us immediately.


4. Return & Refund Policy

Please refer to our Return & Refund Policy for detailed information on returning items and eligibility for refunds. Note that we do not accept returns for personal reasons (e.g., change of mind).


5. Intellectual Property Rights

All content on Purefemme.co.uk, including but not limited to images, text, logos, graphics, and product descriptions, is the intellectual property of Purefemme and is protected by applicable copyright and trademark laws. You may not copy, reproduce, or distribute our content without our written permission.


6. Limitation of Liability

To the fullest extent permitted by law:

  • Purefemme is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.

  • We do not guarantee that our website will be error-free, secure, or uninterrupted.

  • We are not responsible for delays, shipping issues, or damages caused by third-party providers or external factors beyond our control.


7. User-Generated Content

If you submit reviews, comments, or other content on our website or social media channels, you grant us the right to use, modify, and publish that content without restriction. You agree not to post offensive, defamatory, or misleading content.


8. Privacy Policy

By using our website, you agree to the collection and use of your information as outlined in our Privacy Policy.


9. External Links

Our website may contain links to third-party websites. These links are provided for convenience, and we do not endorse or take responsibility for their content, privacy practices, or services.


10. Changes to Terms & Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.


11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the UK courts.

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